Services Australia has issued a serious warning to Australians about fraudulent claims circulating online regarding a so-called "one-off" $1,200 Centrelink payment.
The social security agency has confirmed that no such payment exists, countering misinformation spreading across unofficial websites and social media platforms. A woman named Kate recently raised questions about accessing the alleged bonus, prompting the agency to respond publicly.
"We haven't made any announcements about any additional 'one-off', 'bonus', or 'cost of living' payments," Services Australia said in a statement.
The agency advised people to be wary of websites that do not end with ".gov.au," noting that scammers often create fake pages promoting random cash bonuses, particularly targeting vulnerable groups like retirees.
How Scammers Operate
The National Anti-Scam Centre revealed that scammers typically lure victims by asking for seemingly harmless personal information — like a name, email address, or home address — before escalating their attempts to steal identities or money.
“They try to get your personal information by contacting you on social media or sending a link in a text message or email,” a spokesperson said.
In more serious cases, scammers may even call victims, threatening them with arrest, deportation, or other legal actions to pressure them into compliance.
Authorities emphasised that legitimate government agencies such as Services Australia, Centrelink, or the Australian Taxation Office will never send text messages or emails containing login links to platforms like myGov.
Australians Urged to Stay Vigilant
The Anti-Scam Centre also warned that scams are not limited to Centrelink impersonations. Fraudsters often pose as trusted businesses, government organisations, or even friends and family to deceive people.
"Australians are urged not to assume a person they are dealing with is who they say they are," the spokesperson said.
Scammers may also impersonate international authorities in more sophisticated frauds, such as so-called "Chinese Authority" scams.
What to Do If You Encounter a Scam
If you come across suspicious websites, messages, or social media posts promising bonus Centrelink payments:
Do not click any links.
Do not provide personal information.
Verify payment announcements directly through Services Australia's official website or their verified social media channels.
Anyone with concerns is encouraged to report scams to the National Anti-Scam Centre or Scamwatch.
